Our Services
We bring deep functional knowledge and technical skills to make sure you are able to make the best use of the world’s best CRM system.
Health CheckSYSTEM ADMINNONPROFITPROFESSIONAL SERVICESSales CloudREVENUE CLOUD MARKETING CLOUDSERVICE CLOUDEXPERIENCE CLOUD
Salesforce Health Check
A Salesforce health check will add valuable understanding of current solutions and the development of a technology road map for your organizations’ IT future.
- We’ll identify key pain points, bottlenecks and failures between your organization and the Salesforce platform.
- We will review all objects, records types, workflows, installed apps, development environment and legacy system integration.
- A full review of the configuration of the organizations security model, system access, user training, mobile access and record sharing access.
- We can conduct interviews with key stakes holders with in the organization for unfiltered feedback, feature wish list and internal bottlenecks with the regard to Salesforce site.
Part-Time System Administrator
It’s the middle of your busy season – everyone on your staff is maxed out (or more). Stress levels are high, but you are making good progress. When all of a sudden…one of your team members needs a report you’ve never created before (and have no idea where to start building it). Then you get a notification Salesforce needs a crucial update. And someone else on staff just called to let you know they need a run a new report for a client project that is due tomorrow.
No need to panic – you have a support contract with Actus. That means you have your own personal certified Salesforce administrator available to answer any of your questions at any time. Crisis averted.
Nonprofit
Does your nonprofit organization currently use the Salesforce Nonprofit Success Pack (NPSP) or plan to implement Salesforce’s Nonprofit Cloud?
Do you need help determining which product – NPSP or Nonprofit Cloud – is the right solution for your organization? Actus can help.
Actus has more than 25 years of experience in the nonprofit fundraising and 10+ years helping organizations use Salesforce to manage fundraising, membership, grant, marketing, volunteers, and events as well as the programs and services nonprofits provide to clients.
Professional Services
On-Site Training and Salesforce Configuration: We provide guidance before, during and after your Salesforce site launches.
On-Going Best Practices: Advice on how to get the most out of every Salesforce release, Apps and Back-end integration.
Client Focused: We value our clients interests first and offer independent views of the Salesforce marketplace. Our team has extensive experience on the best methods for purchasing different Salesforce licenses and selecting, testing and, implementing third-party solutions.
Salesforce Sales Cloud
Whether you are an existing Salesforce customer or just starting your journey, Actus can make your Salesforce CRM investment start paying dividends right away.
We are a Salesforce Partner that supports all editions of the Force.com platform. That means from Lightning Essentials to Lightning Unlimited…we’ve got you covered.
We understand every organization is different, and we treat all our clients with unique, personalized service. However, there are some similarities. For example, all Salesforce Sales Cloud implementations require some standard configuration and set-up.
Salesforce Revenue Cloud
Do you have complex product configurations, recurring subscriptions or product bundling? Are your sales representatives still using a word processor to generate your quotes? Does your organization have ten direct and/or in-direct salespeople?
If so, it’s time to consider Salesforce CPQ & Billing solution. C-P-Q stands for Configuration, Pricing, and Quoting. The Salesforce CPQ package replaces your existing Salesforce quote process with logic and guidance to empower your salespeople to quickly configure complex proposals. The CPQ process will standardize your organization quotes, descriptions, and pricing with centralized document control.
Marketing Cloud Account Engagement (Pardot)
Marketing automation is a software platform that helps you to automate and improve your marketing and sales efforts to generate more leads, prioritize the value of specific leads, engage prospects and customers on more personalized journeys, close more sales and better measure your success and return on investment.
And, if Salesforce is your CRM there’s no better choice for marketing automation than Marketing Cloud. It’s robust set of marketing automation tools integrate seamlessly with Salesforce making implementation and training a breeze.
Salesforce Service Cloud
Are you ready to provide online knowledge self-service and real-time customer support? These features from Salesforce are now cost effective for even the smallest organizations. If you are looking to provide a high level of customer satisfaction while keeping your company’s support cost under control, let Actus be your Salesforce developer to get you living your CRM dreams.
Salesforce is the leader in customer service platforms. This versatile cloud solution can be integrated with most PBX phones systems (including CTI and VOIP) and provides snap-in solutions for live agent chat, web-to-case, and solutions that work within Microsoft Outlook. Regardless of what you are working with, Salesforce should have a solution that will enhance your current practices – and we know which one.
Salesforce Experience Cloud
Are you ready to engage with your customers 24/7 by implementing and maximizing Salesforce help centers, partner and account portals? Or, do you need a Salesforce developer to enhance the out-of-the-box solution you launched on your own?
Actus is the Salesforce partner that can get you set-up quickly and affordably.
We have experience deploying Partner Relationship Management for small to mid-size manufacturers to enable their distribution channels to manage incoming leads and ongoing support for accounts and orders. Imagine bringing the power of Salesforce to all your distributors at the fraction of the cost of a full Sales Cloud enterprise license. This is a perfect solution for any organization utilizing independent representatives to support their business.
