John A. Novell – Managing Partner

Mr. Novell brings over 25 years of management experience with developing software, manufacturing products and improving processes. He has held executive positions and served in an advisory capacity for more than a dozen companies.

Previously, John was the Senior Vice President with Safeharbor Knowledge Solutions (Call center and self-service articles), he served as the Director of Global Alliances for Topaz Bridge, an ISV developing SaaS solutions between Microsoft and SAP platform. John was a founding member and Executive VP of Automobile Structures, a Microsoft VAR developing progressive solutions for the automotive industry.

John is a graduate from Washington State University with a BA in Finance and received his MBA from the University of Washington. John has multiple certification technologies including Salesforce, Microsoft and Oracle.

John currently runs Actus Consulting Group, a Salesforce consulting practice. Here, he is specializes in Manufacturing, Retail, Banking, Health & Life Sciences and Accounting/ERP integrations (SAP, NetSuite, MS Dynamics, and Intuit QuickBooks)

Credentials:

  • Salesforce Certified Administrator
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Community Cloud Consultant
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Platform Developer I
  • Salesforce Certified CPQ Specialist
  • Salesforce Certified Sharing and Visibility Designer
  • Salesforce Certified Data Architect
  • Salesforce Certified Application Architect

Diane Gonthier – Salesforce Consultant

Diane has extensive experience analyzing business processes to enhance and optimize an organization’s rapid adoption of the Salesforce platform.

Diane has years of experience guiding clients through the entire Salesforce development process from initial needs assessment, through building a statement of work, design, development, testing, training, and final implementation. Building solutions that allow businesses and organizations to focus on their customers and missions instead of technology is Diane’s focus.

She has expertise building solutions that integrate the power of Salesforce with Pardot, marketing automation, mass email, payment processing, QuickBooks, document generation, event management, and fundraising apps to solve a myriad of challenges faced by businesses and nonprofit organizations.

Diane has eight years experience building solutions in Salesforce and holds multiple Salesforce certifications including administrator, advanced administrator, service cloud consultant, Pardot specialist, and platform app builder. She is a member of several Salesforce user and developer groups including Radical Apex Developers (RAD) Women.

Credentials:

  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Platform App Builder
  • Salesforce Pardot Specialist
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified Administrator           

Frank Silvester – Salesforce Consultant

Frank Silvester is senior Salesforce and sales optimization consultant, his unique perspective has been nurtured over the past twenty-five years as a technical sales professional, global sales leader and executive team contributor at a Fortune 50 company. Frank holds an MBA from the University of Colorado Leeds School of Business and an Engineering degree from Rensselaer Polytechnic Institute.

Credentials:

  • Salesforce Certified Platform App Builder
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified Administrator

Why we are different

Most consulting firms give you a recommendation, but leave you on your own when it comes to completing a project. Not Actus. Our name is about action – moving forward. Our dedicated team of Salesforce consulting experts are here for you every step of the way.

We have earned a perfect 10/10 scoring on every Salesforce project, and a perfect 5-star rating from all our clients to date. Maybe it is our satisfaction guarantee – we vow to always do what is in our customers’ best interest (not just ours) and if our clients don’t see the value in our work it’s free.

We don’t just make recommendations. Consider us your Salesforce partner. That means we develop successful strategies and implementation processes that empower your organization to grow (and we are with you every step of the way). Whether you need a quick deployment for 25 users or less, want to launch Salesforce Communities, are ready to implement advanced features, or are looking for a local, affordable alternative to in-house staff, Actus is here for you.

Why Select Actus as Your Salesforce Partner?

  • 100% satisfaction so far – and a guarantee from us (or it’s free)
  • Certified professional Salesforce developers
  • Deep understanding of business processes
  • A methodology focusing on best practices and existing solutions
  • Wide variety of technical skills
  • Team approach – every step of the way
  • Local delivery resources
  • Affordable choice to large system integrators

Ready to get started? Contact us today.